Observability-as-a-Service

Shining the light
on your metrics.

Fixed-price Grafana, Prometheus, and Loki stacks for engineering teams who need to see what's actually happening in their infrastructure — without hiring a full-time SRE.

Call 705-457-0825 See pricing
prometheus / scrape:ok
grafana / dashboards:4
loki / ingest:stable
alerting / noise:-31%
Built on the tools your team already trusts —
Prometheus Grafana Loki Vector OpenTelemetry Terraform
Pricing — Project Tiers

Productized, not project-based.

Fixed scope, fixed price, no surprise invoices. Pricing scales with infrastructure complexity, not headcount alone — every engagement starts with a scope call to confirm the right tier.

Starter
Metrics Baseline
$3,000 flat
Single cluster, one environment. A complete observability foundation, live in under two weeks.
  • Prometheus + Grafana deployment
  • 4 golden-signal dashboards
  • Slack / PagerDuty alert routing
  • Handoff docs + admin access transfer
Get started
Most requested
Growth
Full Signal
$6,000 starting at
Multi-environment infrastructure. Metrics and logs, correlated — see what broke, and why.
  • Everything in Starter, across dev/staging/prod
  • Vector + Loki log pipeline
  • Metric-to-log correlated views
  • Log volume cost audit
Get started
Scale
Enterprise Baseline
$12,000 starting at
Multi-cluster, multi-region, or legacy-migration infrastructure. Scoped individually.
  • Everything in Growth, multi-cluster/region
  • Legacy tooling migration
  • Compliance-aware pipeline design
  • Team training & runbook development
Talk to us
Pricing — Ongoing Support

Choose how fast you need us.

Every retainer keeps your stack tuned, cost-efficient, and accurate as your infrastructure changes. What separates the tiers is response time and access — not the quality of the work.

Silver
Standard Support
$2,000 / month
Best-effort response, 2 business days. Keeps your stack healthy without urgency guarantees.
  • Cardinality & cost pruning
  • Alert threshold tuning
  • Monthly health report
  • Async email / Slack support
Talk to us
Most popular
Gold
Priority Support
$5,000 / month
4-business-hour target response. For teams that can't wait days on a broken alert.
  • Everything in Silver
  • 4-business-hour target response (best effort)
  • Quarterly architecture review
  • Priority scheduling for changes
Talk to us
Diamond
Dedicated Support
$10,000 / month
1-hour target response during business hours, 4-hour after-hours. The closest thing to a fractional DevOps hire.
  • Everything in Gold
  • 1hr business-hours / 4hr after-hours target (best effort)
  • Direct Slack channel
  • Monthly strategy call
Talk to us
How it works

From blind spots to dashboards, in four steps.

01

Scope call

30 minutes to map your stack, your pain points, and pick the right package.

02

Scoped access

Time-boxed, least-privilege access to your infrastructure — nothing lingers after delivery.

03

Build & deploy

Your stack goes live in your environment, on your cloud account — you own it, always.

04

Handoff

Your dashboards run in your environment — you keep full admin access. Our underlying automation framework stays supported through an active retainer.

Who's behind it

Why hire one DevOps engineer, when you can have a team?

LumenStack is built and delivered directly by its founder, backed by a circle of technical advisors spanning infrastructure, systems integration, and operations — keeping the work sharp.

Sam Gunby
Sam Gunby
Founder & Principal Consultant
15+ years in systems engineering and DevOps, with deep expertise in cloud infrastructure and building observability frameworks with Grafana, Loki, and Prometheus. Designs and delivers every engagement personally.
Kyle Louden
Kyle Louden
Infrastructure & Cloud Platforms Advisor
10+ years supporting enterprise virtualization and data protection at Dell Technologies, with growing expertise in Azure cloud platforms. Advises on infrastructure architecture and cloud reliability.
Mark Horvat
Mark Horvat
Systems Integration Advisor
15+ years across systems administration, automation, and custom software development. Advises on tooling and integration design.
Marek Kusznirewicz
Marek Kusznirewicz
Operations & Support Advisor
10+ years in technical account management and operations across security and public-safety SaaS platforms. Advises on client delivery and support operations.

Ready to see your infrastructure clearly?

Book a free 30-minute scope call — no pressure, no obligation. We'll tell you honestly if it's a fit.

Call 705-457-0825