Observability-as-a-Service

Shining a light
on your metrics.

Fixed-price Grafana, Prometheus, and Loki stacks for engineering teams who need to see what's actually happening in their infrastructure — without hiring a full-time SRE.

Book a scope call See pricing
prometheus / scrape:ok
grafana / dashboards:4
loki / ingest:stable
alerting / noise:-31%
Built on the tools your team already trusts —
Prometheus Grafana Loki Vector OpenTelemetry Terraform
The hard part

Doing this in-house takes months.
Outages won't wait that long.

Whether you hire for it or hand it to your own team, standing up Prometheus, Loki, and Grafana properly is a multi-month distraction. We've already built it — you just tell us what to point it at.

Doing it yourself
Months
until it's actually reliable
  • Evaluating & wiring up Prometheus, Loki, Grafana
  • Learning PromQL / LogQL through trial and error
  • Recruiting or reassigning someone to own it
  • Upgrades, cardinality, and on-call — indefinitely, on your team
Blind spots stay blind the whole time.
vs
With LumenStack
Days
until dashboards are live
  • Scope call this week
  • Fixed price, fixed scope — confirmed upfront
  • Prometheus, Loki, and Grafana live in under two weeks
  • Request new dashboards or alerts as your infrastructure changes
  • Ongoing patching keeps every server and service ahead of vulnerabilities
The same stretch of time, spent seeing clearly.
Pricing — Project Tiers

Fixed scope. Fixed price. No surprises.

Every engagement includes the same full observability build. Pricing scales with your infrastructure footprint — how many cloud accounts (AWS, Azure, GCP) you're running — not a shrinking feature list.

Every engagement includes

  • Full stack deployment — Prometheus, Loki, Grafana, Vector & Telegraf
  • Built entirely as Infrastructure-as-Code — reproducible, version-controlled, rebuildable from scratch in minutes
  • 12-dashboard suite — fleet health, CPU, memory, disk, network, logs & more
  • 4 built-in alert rules, routed to whatever your team uses — Slack, Teams, Google Chat, PagerDuty
  • Full documentation + admin access — it's your environment, always
  • Paired with a full year of ongoing monthly support
Small
$3,000 CAD
  • 1–3 cloud accounts
Get started
Mid-Size
$6,000 CAD
  • 4–10 cloud accounts
Get started
Enterprise
$12,000 CAD
  • 11+ cloud accounts
Get started

Every engagement is a 12-month partnership, not a one-time project. The build gets you live — the year of support alongside it is where the ongoing value is. You'll agree on a support tier at your scope call; the first month is free, then it bills at your tier's regular rate starting month two.

Pricing — Ongoing Support

Choose how fast you need us.

Every retainer keeps your stack tuned, cost-efficient, and accurate as your infrastructure changes. What separates the tiers is response time and access — not the quality of the work.

Silver
Standard Support
Small$2,000 CAD/mo
Mid-Size$5,000 CAD/mo
EnterpriseNot offered
Best-effort response, 2 business days. Keeps your stack healthy without urgency guarantees.
  • Cardinality & cost pruning
  • Alert threshold tuning
  • Routine security patching for every server & service
  • Monthly report — new features & vulnerabilities fixed, with version history
  • Async email & ticketing support
Talk to us
Gold
Priority Support
Small$3,500 CAD/mo
Mid-Size$6,000 CAD/mo
Enterprise$8,500 CAD/mo
4-business-hour target response. For teams that can't wait days on a broken alert.
  • Everything in Silver
  • 4-business-hour target response (best effort)
  • Quarterly architecture review
  • Priority scheduling for changes
Talk to us
Diamond
Dedicated Support
Small$6,500 CAD/mo
Mid-Size$10,000 CAD/mo
Enterprise$15,000 CAD/mo
1-hour target response during business hours. The closest thing to a fractional DevOps hire.
  • Everything in Gold
  • 1-hour business-hours target response (best effort)
  • Direct Chat channel
  • Monthly strategy call
Talk to us

Support tier and pricing are confirmed at your scope call and scale with company size and infrastructure footprint — Enterprise engagements carry a Gold-minimum support tier.

How it works

From blind spots to dashboards, in four steps.

01

Scope call

30 minutes to map your stack, your pain points, and pick the right package.

02

Scoped access

No standing credentials — we connect via OIDC, scoped to exactly what deploys and ongoing support need.

03

Build & deploy

Your stack goes live in your environment, on your cloud account — you own it, always.

04

Live & supported

Your dashboards run in your environment — you keep full admin access. Our underlying automation framework stays supported through an active retainer.

Who's behind it

Why hire one DevOps engineer, when you can have a team?

Behind every LumenStack engagement is a circle of technical advisors spanning infrastructure, systems integration, and operations — keeping the work sharp.

Sam Gunby
Sam Gunby
Lead Observability Architect
15+ years in systems engineering and DevOps, with deep expertise in cloud infrastructure and building observability frameworks with Grafana, Loki, and Prometheus. Designs and delivers every engagement.
Kyle Louden
Kyle Louden
Infrastructure & Cloud Platforms Advisor
10+ years supporting enterprise virtualization and data protection at Dell Technologies, with growing expertise in Azure cloud platforms. Advises on infrastructure architecture and cloud reliability.
Mark Horvat
Mark Horvat
Systems Integration Advisor
15+ years across systems administration, automation, and custom software development. Advises on tooling and integration design.
Marek Kusznirewicz
Marek Kusznirewicz
Operations & Support Advisor
10+ years in technical account management and operations across security and public-safety SaaS platforms. Advises on client delivery and support operations.
Ivan Cazenave-Dit-Berdot
Ivan Cazenave-Dit-Berdot
DevOps Contributor
Completing a Bachelor of Information Technology at Centennial College. Contributes to quality assurance and testing across engagements.

Ready to see your infrastructure clearly?

Book a free 30-minute scope call — no pressure, no obligation. We'll tell you honestly if it's a fit.

Book a scope call